Customer Services

We endeavour to provide the highest level of customer service. If something should go wrong please contact We welcome your comments as it enables us to continually improve our service. We will reply to you within 5 working days, normally with an immediate resolution. If the problem cannot be resolved immediately we will keep you informed of the steps we are taking to put the matter right.


Should you wish contact us for any reason please send e-mails to or post to Mountain Ash Crafts, Stables Craft Centre, Halfpenny Green Vineyards, Tom Lane, Bobbington, West Midlands, DY7 5EP. Our telephone number is 01384 221554. The telephone line is to our shop, normally manned six days a week from 10:30am to 5:00pm. (closed on Sundays)